Stratton & Farrell is a brand owned and operated by Farrell-Jones Aromatic Solutions LTD.
F-JAS LTD is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
F-JAS LTD may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is GDPR (General Data Protection Regulation) compliant and effective from 25/05/2018
SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, phone number, address and email address. This personal information is legally processed by ourselves and our platform partner under the following two conditions:
- consent of the individual (That you have agreed to give us this information for the purpose of placing an order)
- contractual necessity (That we would be unable to ship an order to you without this information).
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing: We use a separate third-party GDPR compliant service called Mailchimp to collect and store customers email addresses when a purchase is made. Customers are asked to opt-in to this service and can unsubscribe at any time.
Under GDPR, consent to process your personal information must be explicit and provable. By placing an order on this website, or making an account with us, you agree explicitly to allow us to process the information you choose to provide in order to create you account and process your order. The proof of this consent will be in the form of the account being made or the order being placed. If you did not create an account, or place an order - you can contact us at firstname.lastname@example.org and we will permanently and completely erase the personal information we hold for you.
This information is stored indefinitely, for the purpose of keeping your account open and easily accessible for you in the future. You may ask us to delete your account and personal information at any time.
We may share your personal information with our suppliers, service providers and other contractors for the sole purpose of being able to fulfil orders you place with us and to provide the services you request.
SECTION 2 - CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at email@example.com or mailing us at:
Unit A7, Ashmount Enterprise Park Flint GB CH65YL
SECTION 3 - DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 4 - Big Commerce Inc
Our store is hosted on Big Commerce Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Big Commerces data storage, databases and the general Big Commerce application. They store your data on a secure server behind a firewall.
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).
SECTION 5 - THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 6 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
Under GDPR, any breach of security which affects your personal date must be reported to ICO.
SECTION 7 - COOKIES
We may use other cookies that are related to specific apps which help this store work. All apps we use are required to be GDPR compliant.
SECTION 8 - AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
SECTION 9 - RIGHT OF ACCESS
Under GDPR, you have the right to request access to all information we hold about you. This request must be completed within one month. You also have the right to request alterations to any data we hold on you.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at firstname.lastname@example.org or by mail at
Unit A7, Ashmount Enterprise Park Flint GB CH65YL